Physician Practices

We know that electronic health records (EHRs) can increase time needed for documentation while limiting narrative. We have worked with many physician practices to incorporate Dragon Medical into their current electronic medical records to increase revenue, decrease time spent documenting, and increase physician satisfaction. We have experience working with many different EHRs including Epic, Misys, gMed, MyWay, and Allscripts. Below are some of the services that you can expect from us:

1. Evaluation of Client Needs

We spend a great deal of time analyzing workflows, exploring your PC environment, as well as identifying possible technical issues prior to installation and training

2. Software and Hardware

We are a Nuance Certified Solutions Partners and can offer Dragon Medical and Dragon Medical Small Practice at competitive prices. In addition, we offer thousands of customized commands and dictation templates to speed dictation, improve revenue, and ensure medical-legal compliance. In addition to software, we carry many high-quality microphones that we have tested to ensure the greatest accuracy for your dictations.

3. Training

As with any software installation, training is key to the success of the project. Our trainers have a clinical background and are experts in both Dragon and many different EHRs. They understand documentation workflows and specialize in teaching providers how to efficiently use Dragon within their EHR—thus minimizing training time and maximizing adoption. We provide a variety of training options from individual sessions to classroom training.

4. Service and Support

After training is completed, your clinicians will be supported in their clinical environment by our trainers to reinforce training concepts and maximize provider satisfaction and success.We provide on-site support, remote web-based support, as well as telephone and email support.